How to Troubleshoot, Program, and Reset Your DStv B7 Remote Control

DStv b7 remote control

Using your B7 remote should never be a problem. But as it is with most DStv components, there’s always the tendency to run into difficulty now and then, especially when you are using a new product. Whatever the case, here is how to program, reset, and also troubleshoot a DStv B7 remote control.

The DStv remote (model B7) was launched in 2019. It came alongside the 6-series (6S) set of HD decoders introduced by Multichoice that year.

A DStv B7 remote on top of a 6-series decoder model
A DStv B7 remote on top of a 6-series decoder model launched in 2019 by Multichoice. Image credits: Multichoice.

In terms of features, it is not so different from a B5 remote. But its design and feel are slightly different from what we are used to having in other DStv remote models.

It comes with a lonely standby button at the top, with the rest of the buttons stylishly arranged under it. There are only 32 buttons on this remote, making it one of the simplest DStv remotes produced by Multichoice in the last decade.

The B7 remote manual is not available for now. However, we expect this article to serve as a user guide until the PDF version of the manual is available for download.

Recommended Article: Troubleshoot, Program, and Reset a DStv A7 Remote.

What to do if Your B7 remote is Not Working

If you have read the article on common DStv remote problems and solutions, there’s a good chance you already known how to fix a whole lot of issues related to DStv remotes.

If your B7 remote is not working, here are a few things you can do to fix it.

What is the problem? This is the first and most important question you’ll need to ask — and answer. Once the problem is known, fixing the remote becomes a lot easier. Also, knowing the exact problem makes it easier to find the cause.

The common problems with your remote are either going to be dead batteries, sticky buttons, or a faulty circuit board. But on rare occasions, your the problem can also come from the decoder.

Dead Batteries

Although most built-in DStv batteries take years to die, you may be out of luck. But how do you know if the problem is from the battery?

Here is your answer: There is a good chance your battery is dead when your remote does not produce any light when pressed.

And if you do not find the infrared light on your phone camera when you press the buttons on the remote, this could also mean the batteries are dead. If you notice these two signs, start by replacing the batteries in the remote. This should fix the problem.

Faulty Circuit Board

Every remote has a circuit board inside it and your B7 remote is no exception. If the board is dirty, it becomes difficult and sometimes impossible for the rubber membrane under your buttons to make contact with the board. As such, you won’t be able to generate and pass any commands to your decoder.

A faulty or dirty circuit board can also be the cause of sticky remote buttons.

To fix this, follow the steps below:

  1. Pry open your remote from the lining on the side.
  2. Carefully pick out the electronic board and clean it with a soft clean cloth dipped in alcohol or water.
  3. Leave them in the open air for a few minutes to dry. You can also use your standing fan to make it dry quicker.
  4. Put the parts back together and test your remote again.

Sticky buttons

This happens when the buttons on your remote are “touching themselves” or sending commands even when you do not press them. As mentioned above, this is mostly caused by a dirty circuit board and you can fix it by following the instructions in the “Faulty Circuit Board” section above.

But at other times, sticky buttons are caused by broken remote buttons. If the buttons are broken, I recommend you replace the remote. But at times, this problem is fixed if you open the remote and reposition the buttons from the inside.

DStv B7 Remote Programming

You won’t find so many programming functions on the B7 remote. However, using the blue DStv button, located under the standby button near the top of your remote, you can make changes and assign lots of commands.

Note that the DStv button also serves as the Menu button on the B7 remote model.

How to Reset and Unlock a B7 Remote

If your remote is ever locked and you need to unlock or reset it, there is a good chance the fault is from a setting on parental controls.

You don’t need to enter programmed settings to reset or unlock your remote. It was designed to be simple and easy to use by just about anyone. And it is the kind of device you should buy for anyone who is not so tech-savvy.

But if you have to unlock your B7 remote, press the DStv button and it will take you to DStv Central. Navigate to Parental Controls and child lock settings and make the needed changes to unlock your remote.

This should guide you on how to make use of your B7 remote. If you are still facing any difficulty, leave a comment below and we’ll help you out.

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